Guest Feedback

Michamvi Sunset Beach was our first hotel and so a wow factor for us certainly – we really like it. The food was lovely with enough variety, the location was great just in front of the beach and we could enjoy lovely sunsets (this is rare for this side of the island), the beach was lovely and quiet, the family room was very comfortable, the staff was very welcoming and friendly (Shirley and the manager in particular who helped us renting our car etc. ….) It lacked a little bit of evening entertainment (live music that happened only once during the week). Overall, very good value for money for a small hotel – we fully recommend it!!!

Sharazad was the best, but also more expensive. Everything was good (food +++, cleanliness, friendliness of the staff, location, the lovely pools) – Again, live evening entertainment lacked a bit but the one we had one evening was great! It is a peaceful hotel right on the beach, and we could see monkeys in the morning for my kids’ delight! Only bad point is that they charge you for everything, like the use of the jungle gym!

We really like Zanzibar as a destination for our family. We will probably go again so we can also include a safari (but we thought kids were too small to do this yet). Thank you for helping us making this trip a dream holiday 😊😊😊 Asante sana, Marie

Hi Victoria, we returned home from our vacation yesterday evening. We had an amazing time at The Residence and everything went according to plan. The services of Island Express were great and Upendo House was so delicious we even went back for lunch yesterday! Thank you so much for your support to organize this much needed vacation!!😃

Thanks again Victoria, I really appreciate your effort and interest! Your care and passion for your customers is refreshing 🙂

We had a lovely break, thank you for organizing it all! Kijani Villa is lovely, a quiet haven, outside the bustle of everywhere else in Zanzibar, which is hard to find! Wearing my hotelier hat, I’ve put some feedback together for you below.

Accommodation is very comfortable and well maintained. There are some small details, they could refine, but overall is met expectations. Food was tasty and they have a nice variety on their menu, for adults, children, a healthy day and a treat. We ate most of our meals there and had enough variety for our stay.

One area, which may impact future guests, is that they are open to day visitors. When families are choosing such a small, intimate setting, where children are comfortable to roam, this is very noticeable. This is obviously something that most venues in Zanzibar allow, as the revenue from the bar and restaurant, balances those low season times, however when all villas are occupied, it definitely has an impact on in house guests and is an area where you may have negative feedback, from future guests.

Hi Victoria, what a holiday we had at the Aiyana on Pemba Island! We have been blessed to visit many amazing hotels around the world but I must say for us and what we were looking for, the Aiyana was probably our best ever!

Pemba Island is an absolute gem. Quiet, beautiful, pristine and safe, it’s like stepping into another world, away from the hustle and bustle of modern life. We put our phones in the safe for 10 days and just sunk into life at the beautiful Aiyana. The hotel is beautiful – wonderful architecture, verdant gardens and of course the magnificent beach. We quickly synced in with the rhythm of island life – gentle walks on the beach, fishing and snorkelling excursions (amazing marine life), sunset cruises – all without a sign of modern life anywhere. I think we saw one speed boat in the whole holiday! The staff at the hotel were amazing. Genuinely caring and passionate about their hotel, you had a real sense of the pride they all had to work there. You could tell that this was a labour of love for the truly lovely owner, Mr Ashok. His creativity and eye for beauty shines through everywhere.

And to cap it all off we got an upgrade to the royal villa for our last 6 nights which was beyond incredible. Thank you for putting in that request – wow! We left feeling revitalised and renewed individually and as a family. So many families would benefit from an experience like this.

Thanks for all your help putting the trip together!

Hi Victoria, thanks again for helping to coordinate out trip to Zanzibar- 2 years in the making!

Despite it being quite overcast, we really enjoyed our time at Matemwe Lodge. The staff were very friendly and helpful and the food was great! We enjoyed having beach access right next to the lodge to swim and walk on. We also took part in sailing on a traditional dhow, and a snorkel trip to Mnemba atoll, with great visibility. All the staff from Island Express were also very helpful and courteous. Also, lunch at the Rock was a treat. What a unique and fun place.

If we manage to make our way back to Zanzibar, I will certainly let you know!

Morning Victoria, we got back on Monday! The accommodation, food, service and staff at Tulia were superb. The only negative on Tulia – could do with a tennis court or something extra, given nothing outside hotel. Tulia is feels more like a honeymoon/couples resort (but having said that, the boys enjoyed it) !

Breezes was very good! The staff were excellent, the food and accommodation very good (obviously not as good as Tulia, but that was reflected in the price difference). The facilities were great – tennis court, pool table, etc.

Victoria, you were excellent – knowledgeable, efficient – and a credit to your industry!